Shipping Policy
Thank you for considering shopping with us!
We are committed to ensuring a seamless shopping experience and timely delivery of your purchases. Below is our shipping policy for products within Canada:
- Shipping Methods: We offer standard shipping via Canada Post or other reliable courier services, depending on the size and weight of the item(s) being shipped. Customers can select their preferred shipping method during the checkout process. Please note that shipping fees may apply, and delivery times may vary based on the shipping destination and shipping method selected.
- Processing Time: We strive to process and ship all orders as quickly as possible. In most cases, orders will be processed and shipped within 1-2 business days after the order has been placed. However, during peak seasons or high volume periods, processing times may be longer.
- Delivery Time: Once your order has been shipped, the delivery time will depend on the shipping method selected and the destination of the package. Standard shipping typically takes 3-7 business days for delivery within Canada, although remote or rural areas may experience longer delivery times.
- Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order and monitor its progress.
- Shipping Restrictions: We do not ship to P.O. boxes, and we are unable to ship to some remote or rural areas within Canada. If you are unsure whether we can ship to your location, please contact our customer service team for assistance.
- Shipping Fees: Shipping fees vary depending on the size and weight of the item(s) being shipped, as well as the shipping destination and method selected. Shipping fees will be calculated and displayed during the checkout process.
- Damaged or Lost Packages: We take great care in packaging and shipping our products to ensure they arrive in good condition. In the rare event that your package is damaged or lost during shipping, please contact us immediately so we can assist you in resolving the issue.
- International Shipping: At this time, we only ship within Canada and do not offer international shipping.
We hope that this shipping policy provides you with the necessary information about our shipping process. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.